GENERAL TERMS AND CONDITIONS OF SALE AND DELIVERY

The general terms and conditions apply to all agreements concluded with N.V. De Craecker Matrijzen. The customer’s terms and conditions are expressly excluded. These general terms and conditions form an integral part of the agreements and can only be deviated from in writing. The customer acknowledges having read and fully accepted these general terms and conditions.

Prices and offers are non-binding and may be revised by the seller if there is a change in wages, raw material costs, or other factors affecting costs during the execution of the order.

Each order binds the seller only after written confirmation, and any verbal changes or additions will only be valid after written approval from the seller.

All prices determined by the seller are net prices, excluding packaging, and pertain to goods delivered ex-works.

Delivery times are provided or confirmed only as an indication and are not binding for the seller. Non-compliance with delivery times shall not give rise to legal recourse, cancellation of the order, or any compensation of any kind.

Any delay due to force majeure entitles the seller to suspend the delivery time for a period corresponding to the duration of the force majeure. In cases of impossibility of performance, the seller has the right to cancel the purchase. In neither case shall the seller owe any compensation.

All goods are shipped or collected and transported at the risk of the recipient.

Unless otherwise specified, transportation costs shall be borne by the customer.

Unless otherwise agreed, assembly, installation, or connection of the goods sold by the seller shall be the responsibility of the buyer.

The warranty is limited to the repair or replacement of the defective part. Under no circumstances does the warranty include compensation for damages, regardless of the reason.

All complaints must be justified, properly substantiated, and submitted in writing directly to the seller within 8 days of receipt of the goods.

All invoices are deemed accepted if they are not contested by registered mail within 15 days of receipt by the customer.

Our invoices are payable in Oordegem, net without deduction, even if a draft is drawn on the seller.

Each invoice is payable in cash. Deviations are allowed according to the payment terms stated on the invoice.

In case of non-payment by the due date, a penalty of 10% of the principal amount, with a minimum of €125, will be charged for late payment, in addition to a conventional interest rate of 12% per year, without any prior notice of default being required.

The sold goods remain the property of the seller until the buyer has paid the purchase price, any outstanding interest, etc., in full, i.e., until all obligations have been fulfilled.

All studies, plans, documents, sketches, drawings, and designs remain the property of N.V. De Craecker Matrijzen, protected by intellectual property rights. When handed over to the customer, they may not be misused by the customer or third parties. The customer is exclusively liable for any misuse.

In the event of any disputes, regardless of the nature and place of delivery, only the commercial court of the seller’s domicile shall have jurisdiction. All agreements with N.V. De Craecker Matrijzen are governed by Belgian law.